Michael G. Wolfe
IMMEDIATE RELEASE 304) 598-0301 (office)
(304) 216-0035 (cell)
April 6, 2012
MECCA to Recognize 9-1-1 Telecommunicators
MORGANTOWN, WV – The second week in April is designated as National Telecommunicators Week. Starting Monday, April 9th the MECCA Administration and responders of Monongalia County will take this opportunity to recognize those who work at MECCA 9-1-1.
MECCA 9-1-1 employs 23 telecommunicators who are highly trained professionals that work in a high stress, often extremely busy work place. They are the first person to interact with someone in need of help. They are charged with calming the caller, obtaining the most accurate information and directions possible, dispatching appropriate response and ensuring the safety of those now involved.
All telecommunicators at MECCA are certified as Public Safety Telecommunicator I, Emergency Medical Dispatchers (EMD), CPR, and WEAPONS (system used for law enforcement). They also complete monthly in-service training and recertification.
In 2011, MECCA telecommunicators answered 56,301 911 calls, 110,216 non-emergency calls and entered 132,350 computer aided dispatch incidents. Typically they are the busiest on home football weekends, large public events in the community and the first and last weekend’s of the school year.
During this week, MECCA’s employees will be treated to several activities that will conclude on Friday, April 13th with a cook-out and awards ceremony.